FAQs & Privacy Policy

FAQs

What will I be asked in the first session?

In our first session, you will have the opportunity to meet with me and assess how you feel about working together. There is no obligation to continue if you choose not to; this session is simply a chance for you to determine if I am a good fit for you, your child or adolescent’s needs. It is also an opportunity for me to learn more about you and the specific needs of your child, adolescent or yourself.

How long will I need therapy for?

Depending on your condition, I may suggest a specific duration for treatment. However, as we progress, you might discover issues that you haven’t addressed, which could extend our treatment time. Generally, I recommend a minimum of six months for adults, but this can vary based on individual needs. For children, I typically advise at least a year of treatment.

Do I need to come weekly?

Will I heal from my struggles?

How effective is Psychotherapy?

Privacy Policy

Introduccion

At Well-Being Psychotherapy Ltd, I am dedicated to maintaining the trust and confidence of my clients. This Privacy Policy provides clear information about when and why we collect your personal information, how we use it, the limited circumstances under which we may share it with others, and the measures we take to keep it secure.

What data might be retained?

We will retain your personal data only as long as necessary to fulfil the purposes for which I collected it, including meeting any legal, accounting, or reporting requirements.

What Information will I collect?

As part of providing psychotherapy services, I may collect and process the following data about you:

Personal identifiers, such as your name and date of birth.
Contact details, including your address, email, and phone number.
Therapy notes and other sensitive information pertinent to your therapy sessions (this is recorded without your personal details).
Payment details and transaction history for services provided.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights concerning your personal data. You have the right to request copies of your personal data from me, which may include reports, summaries of treatment, or letters addressed to other organizations.

However, I may not always be able to provide this information due to data protection laws and your specific circumstances. You can also request that I correct any information you believe is inaccurate or complete any information you think is incomplete.

Additionally, you may ask me to share your data or treatment information with another organization or directly with you, under certain conditions. Please note that I may share information with other organizations if they request it; however, I will always seek your consent when applicable.

If you would like to request your data, please send me an email.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

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Privacy Policy for [Your Practice Name]

Last Updated: [Date]

Introduction

At Well-Being Psychotherapy Ltd, we are
committed to maintaining the trust and confidence of our clients. In this
Privacy Policy, we’ve provided detailed information on when and why we collect
your personal information, how we use it, the limited conditions under which we
may disclose it to others, and how we keep it secure.

Data Controller

[Your
Practice Name], located at [Your Address], is the data controller and is
responsible for your personal data (referred to as “we”, “us” or “our” in this
privacy notice). We are registered with the Information
Commissioner’s Office (ICO) under registration number [Your ICO Number]. (Only relevant for the UK)

What Information We Collect

As part of providing psychotherapy
services, we may collect and process the following data about you:

Personal
identifiers, such as your name and date of birth.
Contact
details, including your address, email, and phone number.
Therapy
notes and other sensitive information pertinent to your therapy sessions.
Payment
details and transaction history for services provided.

How We Use Your Personal Data

We use your personal data for the
following purposes:

To
provide and manage psychotherapy services.
To
process payments for our services.
To
comply with legal and regulatory requirements.
For
internal record keeping.

Lawful Basis for Processing

We process your data on the basis of
the following lawful grounds:

Performance
of a contract: where you are a client receiving our services.
Legal
obligation: where we are required to comply with legal or regulatory
obligations.
Consent:
where you have given clear consent for us to process your personal data
for a specific purpose.

Data Security

We have implemented appropriate technical and
organisational measures to protect your personal data from accidental loss,
misuse, unauthorised access, disclosure, alteration, and destruction.

Data Retention

We will only retain your personal data
for as long as necessary to fulfill the purposes we collected it for, including
for the purposes of satisfying any legal, accounting, or reporting
requirements.

Your Rights

Under GDPR, you have rights including:

The
right to access: You have the right to request copies of your personal
data from us.
The
right to rectification: You have the right to request that we correct
information you believe is inaccurate or complete information you believe
is incomplete.
The
right to erasure: You have the right to request that we erase your
personal data, under certain conditions.
The
right to restrict processing: You have the right to request that we
restrict the processing of your personal data, under certain conditions.
The
right to object to processing: You have the right to object to our
processing of your personal data, under certain conditions.
The
right to data portability: You have the right to request that we transfer
the data we have collected to another organization, or directly to you,
under certain conditions.

To exercise any of these rights, please
contact us at [Your Contact Information].

Disclosure of
Your Information

We will not
share your personal information with third parties unless we have your explicit
consent or are required by law or in the course of providing our services.

Changes to Our Privacy Policy

We may update this privacy policy from
time to time. We encourage you to review this policy regularly for any changes.

Contact Us

For more information about our privacy
practices, if you have questions, or if you would like to make a complaint,
please contact us by e-mail at [Your Email] or by mail using the details
provided below:

[Your Practice Name], [Your Address]

This privacy policy is in compliance
with the General Data Protection Regulation (GDPR).

I have read and understood the Privacy Policy:

Print Name:

Signature:

Date: